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Accurate answers. Guided replies. Self-improving knowledge.

Answers & Guides yourcustomerswithAI

Answers from your docs, guides users with UI actions, and improves itself automatically.

No credit card required.

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TRUSTED BY LEADING TEAMS

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GoogleMicrosoftAmazonNetflixYouTubeInstagramUberSpotify
GoogleMicrosoftAmazonNetflixYouTubeInstagramUberSpotify
GoogleMicrosoftAmazonNetflixYouTubeInstagramUberSpotify

Problems

Same work daily. Nothing improves.

Manual knowledge base maintenance

Teams spend hours updating FAQs and docs, and they're still outdated the next week.

AI that guesses instead of answers

Chatbots give confident but wrong replies, creating more tickets and less trust.

No guidance, just chat

Customers get long messages instead of clear steps or actions — and keep asking back.

Nothing improves over time

New questions appear every day, but no system learns or updates itself.

How Petal fixes it

Support that finally gets better, not busier

Accurate answers, guided actions, and a knowledge base that improves itself.

A knowledge base that maintains itself

Finds missing and outdated answers from real conversations and drafts updates automatically.

https://petal.ai/kb

Answers from your knowledge only

Every reply is grounded in your docs — no guessing, no hallucinations.

https://petal.ai/rag

Guided actions, not chat messages

Buttons and step-by-step flows replace long text replies.

https://petal.ai/a2ui

Humans step in when it matters

Low confidence or frustration triggers instant handoff with full context.

https://petal.ai/handoff

How Petal works

10-min setup. 24-hour results. Auto-improving.

    1. Import your content (10 minutes)

    Upload FAQs, help docs, or product info. Petal learns your brand voice instantly.

    2. AI starts answering

    Customers ask via web chat, email, or WhatsApp. Petal finds accurate answers from your knowledge base and guides users with interactive actions.

    3. AI reviews every conversation

    Petal analyzes unanswered or weak questions, outdated info, and trending customer needs.

    4. Approve improvements (5 min/week)

    Review suggested FAQ updates, new articles, and gap fixes. Approve what's right.

Features

Results, not busywork

    Answers from your knowledge

    Uses your docs and data, not generic AI guesses.

    Guided replies, not chatbots

    Buttons, steps, and next actions instead of long messages.

    A knowledge base that improves itself

    Finds missing questions and weak answers automatically.

Pricing

Save time. Support better.

MonthlyYearly

STARTER

$99/ month

billed monthly

  • 500 conv/month
  • Self-evolving KB
  • RAG-powered AI
  • A2UI guided replies
  • Email support
  • Basic analytics

Start Free Trial

For small stores

Popular

GROWTH

$299/ month

billed monthly

  • 2,000 conv/month
  • Self-evolving KB
  • RAG-powered AI
  • A2UI guided replies
  • Priority support
  • Advanced analytics
  • Multi-channel
  • Custom integrations

Start Free Trial

For scaling businesses

SCALE

$599/ month

billed monthly

  • 5,000 conv/month
  • Self-evolving KB
  • RAG-powered AI
  • A2UI guided replies
  • Dedicated manager
  • Enterprise analytics
  • Multi-channel
  • Custom integrations
  • White-label
  • SLA guarantees

Contact Sales

For high-volume ops

FAQ

Frequently asked questions

Still have questions? Email us at support@petal.ai

Ready to get started?

Start your free trial today.